"Providing top quality insurance to Ohioans through independent agents located throughout the state since 1867"
German Mutual Insurance
1000 Westmoreland Avenue
Napoleon, OH 43545
Tel: 419.599.3993 Fax: 419.599.0109
Tel: 800.232.1066 Fax: 866.395.2347
Claims Fax: 419.592.6938

The Claims Process

  1. The accident happens
  2. You contact your agent
  3. Agent reports the claim to the main Napoleon office
  4. Company Adjuster is assigned
  5. Adjuster handles or assigns to an independent adjuster
  6. Adjuster completes required claim investigation and documentation
  7. Check is issued and mailed to the insured